This role is for a Head of People who actually understands hospitality. You’ll own the people strategy across multiple sites, building great teams, strong leaders, and a culture people want to stay part of. This is hands-on, commercial, and deeply people-first.

What you’ll be doing

• Leading the people strategy across multiple sites

• Partnering with senior leadership to support growth and performance

• Building and embedding a strong, values-led culture

• Overseeing recruitment, retention, succession, and development

• Supporting and coaching GMs and Ops leaders on people matters

• Owning ER, performance management, and compliance

• Driving engagement, wellbeing, and inclusion initiatives

• Using data and insight to improve retention and team performance

What we’re looking for

• Proven experience in a senior People or HR role within hospitality or multi-site retail

• Strong understanding of high-volume, fast-paced operations

• Confident advising senior leaders and influencing at board level

• Commercially minded with a pragmatic, solutions-focused approach

• Calm, credible, and trusted by teams at all levels

• Passionate about building inclusive, high-performing cultures

What’s in it for you

• Competitive salary and benefits package

• Real autonomy and influence across the business

• A seat at the leadership table

• A role where people strategy genuinely drives business success

This is not a policy-pusher role. It’s for someone who wants to shape culture, develop leaders, and make a measurable impact at scale.