This role is for an Operations Manager who knows how to make multiple sites run smoothly, profitably, and consistently, without killing the culture. You’ll be hands-on, commercially sharp, and obsessed with standards, people, and guest experience.

What you’ll be doing

• Overseeing day-to-day operations across multiple sites

• Supporting and developing General Managers and leadership teams

• Driving performance across sales, labour, GP, and service standards

• Ensuring brand standards are delivered consistently at every site

• Working closely with head office on strategy, growth, and improvements

• Identifying operational issues early and fixing them properly

• Being visible on the floor, not stuck behind spreadsheets

What we’re looking for

• Proven experience as an Operations Manager or Senior Area Manager in hospitality

• Strong multi-site leadership and people development skills

• Commercially savvy with a solid grip on KPIs and P&Ls

• Calm under pressure and decisive when it counts

• Clear communicator who leads with trust, not fear

• High standards and low tolerance for chaos

What’s in it for you

• Competitive salary and benefits package

• Real autonomy and influence across the business

• Supportive senior leadership and clear growth plans

• A role where you can genuinely raise the bar

This is not a desk job. It’s for someone who wants ownership, visibility, and impact. If that sounds like you, let’s talk.